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FAQ

 

The Healing Bath charges customers as close to Actual Shipping costs as possible. We typically use UPS and Canpar as our lead shippers with some orders (especially to remote areas or upon request) being shipped by Canada Post. We do not charge any ‘Handling Fees’ or ‘Processing Fees.” Shipping charges will appear as a separate line item as you finalize your order online or we’ll tell you how much you’ll be paying in shipping if you place a phone order.  Either way you’ll know exactly what you’ll pay in shipping charges before you complete your order.

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Orders are shipped Monday to Thursday. Orders received Monday to Wednesday are shipped the next business day. Orders received Thursday through Sunday are shipped on Monday of the following week. Residents of Ontario and Quebec will usually receive their orders within 24 hours of shipment. Manitoba, Saskatchewan, Alberta shipments usually take about 4 days.  Shipments to B.C. and the Atlantic Provinces can take up to a week to arrive.  NWT, the Yukon and Nunavut shipments typically take 10 days. These timelines are approximate based on past shipments. If your location is remote or you live far away from a major centre, shipping times will be longer. US shipments can vary from 3-4 days to 2 weeks.

The Healing Bath™ does several shows during the year. Follow our Facebook page for updates. Check also our Retail Partners for select products.